SHIPPING POLICY

Thank you for choosing Bexar Needleworks! We're committed to ensuring a smooth and efficient shipping experience for our customers. Below are the details of our shipping policy:

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Processing Time

All orders are processed within 2-3 business days. Custom or made-to-order items may take longer, and we'll keep you updated on the timeline.

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Shipping Rates & Delivery Estimates

Chosen at checkout!

Free Shipping: Orders over $200 (Standard Shipping)

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Local Pickup

Free local pickup is available for customers in San Antonio, Texas. You'll receive an email notification when your order is ready for pickup.

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International Shipping

We currently do not offer international shipping. Stay tuned as we plan to expand our shipping options in the future!

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Order Tracking

Once your order has shipped, you'll receive a confirmation email with a tracking number. Use this number to track your package on our shipping partner’s website.

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Shipping Address

Please ensure that your shipping address is correct at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer.

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Lost or Damaged Packages

In the rare event that your package is lost or damaged during shipping, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

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Questions

If you have any questions or concerns about your order, please contact us at info@bexarneedleworks.com. We're here to help!

Thank you for supporting our small business!

Warm regards,
The Bexar Needleworks Team